Returns Policy

RETURN POLICY

We try to always provide the highest level of service possible. If there is a problem with your order, please begin by contacting us immediately on info@girlyessentials.com.ng OR 08103181506. Please provide as much information as you can about the problem including your name, the name of the affected item(s) and whether you prefer a replacement or refund. Please do not discard any item unless we direct you to do so.

We would NEVER ship out damaged goods to you. This only happens in transit as a result of the courier/delivery system. In the unlikely event that your product is damaged in transit, please contact us within 6 HOURS OF RECEIPT on 08103181506

Our policy lasts for 7days. If after 7days since you purchased, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refund (If applicable)

Once your return is received and inspected, we will send you a notification that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed immediately, and a credit will automatically be applied to your credit card or your original method of payment within a certain amount of days.

 

Sale (If applicable)

Unfortunately, our sale items cannot be returned/refunded.